Terms and Conditions

Welcome to "Rekorder – Cloud & Offline Screen Recorder"!

These Terms and Conditions ("Terms") govern Your access to and use of "Rekorder" (the "Service"), including the Website located at https://rekorder.app/en, the associated Chrome extension, and the account dashboard and Library, all operated by Limelight Software SRL ("the Company", "We", "Us", "Our").

By accessing or using the Service, You agree to be bound by these Terms. Do not continue to use "Rekorder" if You do not agree to all of the Terms stated on this page. If You are accepting these Terms on behalf of a company, school, or other legal entity, You represent that You have the authority to bind that entity, in which case "You" refers to that entity.

The following terminology applies to these Terms, the Privacy Policy, and all related agreements: "Client", "User", "You" and "Your" refer to the individual, company, school, or other entity accessing or using the Service. "The Company", "Ourselves", "We", "Our" and "Us" refer to Limelight Software SRL. "Party" or "Parties" refers to the Client and the Company individually or collectively, as context requires. "Recording" has the meaning given in the Privacy Policy: any screen, tab, window, application, camera, and/or microphone capture created through the Service, together with its transcript, chapters, summaries, comments, and share metadata. Except where expressly stated otherwise, these Terms, together with the provision of the Company's stated services, are governed by and construed in accordance with the laws of Romania, as set out under Governing Law and Dispute Resolution below. Use of the above terminology, or other words in the singular, plural, capitalization, and/or he/she/they, is taken as interchangeable and referring to the same.

Eligibility and Accounts

The Service is not directed to, and We do not knowingly permit registration by, anyone under the age of 13. By signing in to, or creating, an Account, You represent and confirm that You are at least 13 years of age. If You are between 13 and the age of legal majority in Your jurisdiction, You may only use the Service under the supervision of a parent, legal guardian, or an educational institution acting on Your behalf, consistent with Children's Privacy and Use by Schools in Our Privacy Policy.

Where a school, school district, employer, or other organization ("Institution") provisions or administers Your Account, the Institution is responsible for ensuring Its use of the Service, and any consents obtained from students, employees, or other end users in connection with that use, comply with applicable law (including FERPA, COPPA, and applicable state student- or employee-privacy laws). The Company's relationship for billing and administrative purposes is with the Institution or individual account holder that registered the Account.

You are responsible for maintaining the confidentiality of Your Account credentials and for all activity that occurs under Your Account. You must provide accurate and complete registration information and keep it up to date. Notify Us promptly at [email protected] of any unauthorized use of Your Account.

Description of the Service

The Service allows You to record screen, tab, window, application, camera, and/or microphone activity, and, at Your option, to generate AI-assisted transcripts, chapters, and summaries of Your Recordings, store them in Your Library, and share them with other users. The Service is provided for lawful recording purposes, including but not limited to tutorials, demonstrations, walkthroughs, bug reports, lectures, personal notes, and meetings; a meeting is one example use case among several, not the exclusive purpose of the Service.

Your Recordings are organised into one or more "Workspaces". Every Account has a personal Workspace, and You may create additional shared Workspaces and invite others to them. A Workspace is the unit that carries a paid plan: each is on either the free plan or a paid plan, with its own billing period and its own payment method. Joining a Workspace is free and is not limited by the number of paid seats it has. A paid seat is an entitlement assigned to one person within one particular Workspace; it confers nothing in any other Workspace.

Creating content in a Workspace requires either that it is Your own personal Workspace, or that You hold a paid seat in it. Recording, uploading, or moving a Recording into a shared Workspace in which You do not hold a paid seat is not available on the free plan. Viewing, playing back, commenting on, downloading, and sharing Recordings in a Workspace You belong to remain available to every member, with or without a seat.

The free limits belong to Your Account, not to a Workspace. Creating additional Workspaces does not create additional free capacity, and the limits are not multiplied or pooled by doing so. What You create in a Workspace where You hold a paid seat is unlimited and does not count towards Your free limits; what You create in Your own personal Workspace on the free plan counts towards the single set of free limits for Your Account.

The Company may apply usage limits per Account, per Workspace, or both, and may treat multiple Accounts under the common control of one person or organisation as a single Account for the purpose of applying them.

The Company may add, modify, or discontinue features of the Service at any time, and may impose usage limits (e.g. storage, cloud recording time, recording length, or number of Recordings). A paid seat is, in substance, a subscription to storage and cloud recording capacity within the Workspace it is assigned to, for the period paid for; see Storage Limits and the End of a Paid Plan below for what happens to Your Recordings when a paid plan ends.

You are solely responsible for ensuring that You have all consents, permissions, and legal rights required under applicable law before recording any other individual's screen, voice, image, or other content, including compliance with wiretapping, eavesdropping, and "two-party" or "all-party" consent recording statutes that may apply in Your jurisdiction or that of any recorded participant. The Company provides the recording tool; it does not verify Your legal basis for making any given Recording, and disclaims all liability arising from Your failure to obtain required consent.

You agree not to use the Service to:

Record, upload, store, or share content that is unlawful, infringing, defamatory, obscene, or that violates the privacy or intellectual property rights of any third party;
Circumvent, disable, or otherwise interfere with security-related features of the Service or attempt to gain unauthorized access to any account, system, or network connected to the Service;
Use the Service to develop a competing product, or to reverse-engineer, decompile, or extract the source code of the Application except to the extent such restriction is prohibited by applicable law;
Transmit any virus, malware, or other harmful code through the Service;
Resell, sublicense, or provide access to the Service to third parties outside the scope of Your plan (e.g. seats You have not licensed) without Our written consent.

We reserve the right to suspend or terminate access for any User or Account reasonably believed to be in violation of this section.

Your Content and Recordings

As between You and the Company, You retain all ownership rights in and to Your Recordings and any other content You submit to the Service ("Your Content"). You grant the Company a limited, non-exclusive, worldwide license to host, store, reproduce, transmit, and process Your Content solely as necessary to provide, maintain, and improve the Service for You, including transmitting transcript text (not raw audio/video) to AI Subprocessors to generate summaries and chapters, as described in the Privacy Policy's Subprocessors section. This license ends when Your Content is deleted from the Service, subject to residual copies in encrypted backups as described in the Privacy Policy.

Parts of the Service allow Users to post comments and annotations on Recordings ("Comments"). The Company does not routinely pre-screen Comments before they become visible to other Users with access to the relevant Recording. Comments reflect the views of the User who posted them, not those of the Company. You warrant that: You have all rights necessary to post Your Comments; Your Comments do not infringe any third party's intellectual property or privacy rights; and Your Comments do not contain defamatory, unlawful, or otherwise objectionable material. The Company reserves the right, but assumes no obligation, to monitor and remove Comments that violate these Terms.

You hereby grant the Company a non-exclusive license to use, reproduce, and display any of Your Comments solely as necessary to operate the Service.

Intellectual Property

Unless otherwise stated, the Company and/or its licensors own all intellectual property rights in the Service, including the Application, Website, and all software, design, and branding elements, excluding Your Content. All such rights are reserved. Subject to these Terms, the Company grants You a limited, non-exclusive, non-transferable, revocable license to access and use the Service for Your own internal or personal purposes.

You must not, except as expressly permitted by these Terms or applicable law:

republish, sell, rent, or sub-license any material from the Service;
reproduce, duplicate, or copy material from the Service outside of Your own Recordings and Content; or
use the Company's name, logo, or trademarks without prior written consent.

Subscriptions, Billing, and Payment

Certain features of the Service require a paid subscription ("Subscription"). By purchasing a Subscription, You authorize the Company and its payment processors to charge the applicable fees to Your chosen payment method on a recurring basis until You cancel.

Stripe and PayPal are the only payment processors used in connection with the Service. Payment card and PayPal account details are collected and processed directly by Stripe and PayPal respectively; the Company does not receive or store Your full card number or PayPal credentials. See the Privacy Policy's Subprocessors section for further detail.

Subscriptions renew automatically for successive billing periods at the then-current price unless cancelled before the renewal date. We reserve the right to change the price of Our subscription plans; where required by applicable law, We will provide advance notice of a price increase before it takes effect on Your next renewal. A price change will not retroactively affect an active billing cycle You have already paid for.

You may cancel Your Subscription at any time via Your account's billing settings, where available, or by contacting Us at [email protected]. Cancellation stops future renewal charges; the active subscription period You have already paid for remains available until it expires. Except where required by applicable consumer-protection law, fees already paid are non-refundable. When the paid period ends, the Recordings that were covered by its paid seats return to the free allowance of the Account that made them, and Recordings above that allowance are subject to deletion after a thirty (30) day grace period — see Storage Limits and the End of a Paid Plan below. Cancelling the Subscription on one Workspace does not cancel any other Workspace's Subscription.

Where the Service is offered on a free trial or free tier, the Company may modify or discontinue that offering, or the usage limits associated with it, at its discretion and with reasonable notice where required by applicable law.

Seats, Adding Seats, and Volume Pricing

A Subscription is bought in seats. The number of seats a Workspace holds is what determines its price, and each seat may be held by one member of that Workspace at a time. Per-seat prices, the maximum seat count available for self-service purchase, and the volume discount tiers described below are published on Our Pricing page and may be updated from time to time. A change to published prices does not re-price a billing period You have already paid for.

Volume discounts apply to every seat, not to individual seats. The published tiers are decided by the total number of seats a Workspace holds, and the discount for the tier that total falls into then applies to all of those seats at the same per-seat rate. Seats are never priced individually, and a single Workspace's seats are never split across two tiers.

Adding seats during a billing period. You may add seats to an active Subscription at any time. Seats added part-way through a billing period are charged straight away and pro rata — a calculation commonly called proration: You pay for the added seats only for the part of the current period that remains, measured in days from the day the seats are added to the day the period ends. Adding seats does not change Your renewal date and does not begin a new billing period. The added seats become available as soon as the payment succeeds, and from then on they renew together with all Your other seats on Your existing renewal date.

The rate charged for added seats. Seats added part-way through a billing period are charged at the per-seat rate Your Subscription is already on when You add them. Where the larger seat count qualifies the Workspace for a bigger volume discount, that discount takes effect from Your next renewal and then applies to every seat billed. It is not applied backwards to the period You are in, and it does not reduce what is payable for the seats You are adding. We price additions this way so that the amount charged is always the number of seats added multiplied by the rate You are already paying, and so that a period You have already paid for is never re-priced after the fact.

Removing seats. A reduction in seat count takes effect at Your next renewal rather than immediately. The seats You have already paid for stay available to the Workspace until the current period ends, and fees already paid for that period are not refunded, in whole or in part, when a seat is given up early. If the reduced seat count places the Workspace in a lower volume tier, the correspondingly higher per-seat rate applies from that renewal onwards.

Taxes, and payments that do not complete. Value-added tax, where it applies, is calculated on top of the amounts described above using the billing details held for the Workspace at the moment of the change, on the same basis as any other charge under these Terms. Amounts quoted to You for a seat change are quoted for that change at that time. If the payment for added seats is not completed — because it is declined, abandoned, or left unconfirmed — the seats are not added, no amount is taken, and the Workspace carries on with the seat count it already had.

Storage Limits and the End of a Paid Plan

A paid plan pays for storage and cloud recording capacity for the period it covers. It does not buy permanent hosting of the Recordings created during that period. The Company does not undertake to store Your Recordings indefinitely on the strength of a subscription that has ended, and nothing elsewhere in these Terms should be read as such an undertaking. If You want a Recording kept beyond the life of Your Subscription, download and archive Your own copy while Your plan is active.

The free tier carries a storage quota and a cloud recording limit, as published on Our Pricing page; see also what Pro includes. Both are held by Your Account as a whole, and govern what You keep outside a paid seat. Creating further Workspaces does not create further capacity. Recording into a Workspace in which You hold a paid seat is unlimited for as long as that seat remains assigned to You and the Workspace's plan remains paid, and does not count towards either limit.

Both limits are standing ceilings, measured against what You are keeping with Us right now — not running totals of what You have ever done. They describe how much recorded material You may hold outside a paid seat at any one moment: no more than the published number of minutes of recorded material, and no more than the published amount of storage, whichever You reach first. Both measures fall again when You delete a Recording, and the capacity You free up becomes immediately available for new recording. Neither is a periodic allowance, and neither needs to reset, because neither accumulates. Recording offline remains unlimited.

When a paid seat ends for any reason — cancellation, expiry of the paid period, a downgrade, non-payment, the seat being reassigned to someone else, or Your removal from the Workspace — the Recordings it covered immediately begin counting towards the free limits of the Account that made them, in both minutes and storage. If Your totals outside a paid seat then exceed either free limit, Your Account is over quota, and while it remains over quota:

Every existing Recording is kept. Nothing is deleted at the moment the seat or plan ends;
You may continue to view, play back, download, share, and delete Your existing Recordings;
You may not create new Recordings, upload, or otherwise consume additional storage outside a paid seat, until Your usage is back at or below the free limits or You hold a paid seat again. Creating in a Workspace where You still hold a paid seat is unaffected.

Grace period. You have thirty (30) days from the date Your paid seat ends to bring Your Account back within the free limits, either by deleting or downloading and deleting Recordings You no longer need stored with Us, or by taking out a new Subscription or obtaining a paid seat again. During that grace period Your Recordings remain accessible on the read-and-download basis described above. We will send reminder notices to the email address on Your Account approximately 30, 15, 7, 3, and 1 day(s) before the grace period ends. It is Your responsibility to keep that address current and to ensure Our messages are not blocked or filtered; a notice that We send is effective when sent, whether or not You read it.

Deletion after the grace period. If Your Account is still over quota when the thirty (30) day grace period expires, the Company may delete Recordings that are not covered by a paid seat until what You hold outside a paid seat is at or below both free limits, beginning with the oldest such Recording and working forward, and continuing only as far as is necessary to reach them. Recordings covered by a paid seat You still hold are not eligible for deletion under this section. Deletion under this section removes the Recording's video/audio file, transcript, chapters, and summaries, as described in the Privacy Policy's Retention and Deletion provisions. Deletion is permanent and cannot be undone, and the Company has no obligation to recover or reconstruct a Recording deleted under this section — including where You subscribe again afterwards. Subscribing again before the grace period ends stops the deletion.

The Company may, at its discretion, extend a grace period, delay a deletion, or apply these rules more leniently in an individual case. Doing so is not a waiver of this section and creates no entitlement to the same treatment on a later occasion. Where applicable law requires a longer notice period or a different process before content of this kind may be deleted, that law prevails to the extent of the conflict.

Suspension or termination for breach of these Terms is governed by Termination below rather than by this section.

The Service allows You to sign in using Google, Facebook, Microsoft, or Apple ("Login Providers"). Your use of a Login Provider is subject to that provider's own terms and privacy policy, in addition to these Terms. See the Privacy Policy's Use of your Login Provider Data section for what account data We receive and how We use it.

Termination

You may stop using the Service and, where available, delete Your Account at any time. The Company may suspend or terminate Your access to the Service, with or without notice, if You breach these Terms, fail to pay applicable fees, or if We reasonably believe termination is necessary to protect the Service, other Users, or the Company from harm or legal liability.

Upon termination, Your right to use the Service ceases immediately. Your Content is retained and deleted in accordance with Storage Limits and the End of a Paid Plan above and the Privacy Policy's Retention and Deletion provisions. Provisions of these Terms that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will survive.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by applicable law.

The Company does not warrant that the Service will be uninterrupted, error-free, or secure, or that any Recording, transcript, chapter, or AI-generated summary will be accurate, complete, or fit for any particular purpose. AI-generated transcripts, chapters, and summaries are produced automatically and may contain errors, omissions, or inaccuracies; You should not rely on them as an authoritative or exclusive record of the underlying Recording for any purpose where accuracy is material (including legal, medical, financial, or academic use) without independent verification against the original Recording.

Nothing in this section limits or excludes: (a) Our or Your liability for death or personal injury caused by negligence; (b) Our or Your liability for fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event will the Company, its officers, employees, or Service Providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with Your use of, or inability to use, the Service, even if advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the Company's total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount You paid the Company for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred (100) euros. These limitations apply regardless of the legal theory on which a claim is based (contract, tort, statute, or otherwise) and will survive any failure of essential purpose of any limited remedy. Nothing in this section limits liability that cannot lawfully be limited, including the carve-outs listed under Disclaimer of Warranties above.

Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, and Service Providers from any claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising out of or related to: (a) Your Content or Recordings, including any failure by You to obtain consent required to record another individual; (b) Your violation of these Terms; or (c) Your violation of any applicable law or the rights of a third party.

Governing Law and Dispute Resolution

These Terms and any dispute arising out of or in connection with them or the Service are governed by, and construed in accordance with, the laws of Romania, without regard to its conflict-of-laws principles, and the courts of Bucharest, Romania will have exclusive jurisdiction, except where applicable law grants You a mandatory right to bring proceedings in Your own jurisdiction or otherwise entitles You to consumer-protection rights that cannot be limited by contract (including, for residents of the United States, applicable state consumer-protection law), in which case this section does not waive those rights.

Before filing a claim against the Company, You agree to first contact Us at [email protected] and attempt to resolve the dispute informally. Nothing in this section prevents either Party from seeking injunctive or other equitable relief for actual or threatened infringement, misappropriation, or violation of a Party's intellectual property or confidentiality rights.

Your Privacy

Please read Our Privacy Policy, which describes how We collect, use, and disclose information in connection with the Service, and is incorporated into these Terms by reference.

Changes to These Terms

We may revise these Terms from time to time. We will update the "Last updated" date at the top of this page, and, for material changes, will make reasonable efforts to notify You (for example, via email or a notice within the Service) before the changes take effect. Your continued use of the Service after a revision becomes effective constitutes acceptance of the revised Terms.

General Provisions

Severability: If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Entire Agreement: These Terms, together with the Privacy Policy and any order form or plan-specific terms agreed between You and the Company, constitute the entire agreement between You and the Company regarding the Service and supersede any prior agreements on the subject.
Assignment: You may not assign or transfer these Terms without Our prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of assets, as described in the Privacy Policy's Disclosure of Your Personal Data section.
No Waiver: Our failure to enforce any provision of these Terms is not a waiver of Our right to do so later.
Force Majeure: Neither Party will be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disaster, war, act of government, or failure of third-party infrastructure or Subprocessors.

Contact Us

If you have any questions about these Terms, You can contact us:

By email: [email protected]
By regular mail: Cal. Călărași 323, bl. 201, ap. 28, 030622 Bucharest, RO, attn. Limelight Software SRL