Get, or stop getting, an email when someone comments EN

As the owner of a recording, you can choose whether Rekorder emails you when someone comments on it. This is a per-recording setting, and only the owner can control it - viewers don't get any say in it.

Turn it off (or back on) for one recording

1. Open the recording's video page.
2. Open the Settings tab in the side panel.
3. Turn Comment notification off (or on). The change saves right away, without a separate save step.

This only affects that one recording.

What triggers the email

• You get an email titled "[Name] commented on "[recording]"" when someone else comments on a recording you own. You never get one for your own comments.
• Reactions (emoji) don't send an email, even though someone else reacted - only written comments do.

Replies work differently

If someone replies directly to a comment you wrote - on any recording, not just ones you own - you can get a separate email: "[Name] replied to your comment on "[recording]"". This follows your account-wide default, not the Comment notification setting on that particular recording.

To stop reply emails, turn Comment notification off on any recording you own and select Set defaults. That saves your current choice, including this one, as your account-wide default and switches reply emails off too.

Change it for every future recording

Comment notification is one of the settings you can save as your default instead of setting it recording by recording:

1. Open any recording you own and go to its Settings tab.
2. Turn Comment notification to the value you want.
3. Select Set defaults at the bottom of the tab.

Your saved default applies to any recording where you haven't changed this setting yourself, including recordings you already have - not only ones you make afterwards. If you've already turned it on or off for a specific recording, that recording keeps its own value even after you change your default. See Set sharing defaults for every future recording.

Troubleshooting

If you're not getting comment emails you expect:

• Check Comment notification is on for that recording's Settings tab.
• For reply emails specifically, check your account-wide default rather than the setting on the recording the reply was posted on.
• Check your spam, junk and promotions folders.

For other reasons an email might not arrive, see The emails Rekorder sends, and how to stop them.

Related articles

• What is on the video page
• Comment at a specific moment in a video
• Reactions, tasks and replies
• Set sharing defaults for every future recording
• The emails Rekorder sends, and how to stop them