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What the message means, and how to appeal it.
"This account is unavailable" means Rekorder has permanently banned the account you tried to sign in with. A banned account can no longer access Rekorder. If you think the ban was a mistake, you can contact support and ask for it to be reviewed.
When you sign in to a banned account, you land on a page titled "This account is unavailable". It says the account has been permanently banned and can no longer access Rekorder. The page doesn't give a reason for the ban.
This happens whichever way you sign in: with Google, Microsoft, Facebook or Apple, with an emailed link, or by opening a workspace invitation. In every case you're signed out and sent to this page.
An appeal review can take up to 3 days.
If the ban is overturned, your recordings and workspaces could be restored. This depends on the type of ban, and you might lose some data. Support can tell you more about your case.
If you're not sure the banned account is yours, check which email address you signed in with. If you have more than one email address, try the other one.
Enviaremos um link por e-mail para você entrar, sem precisar de senha.