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What is charged today, and what at renewal EN

Reading the checkout total, including VAT and any volume discount.

The Due today line in the Subscription details panel on the Get Pro page is what you are charged the moment you confirm: one full billing period for the seats you picked, plus VAT where it applies. Nothing at this point is split or prorated, and unless you change something, the same amount is what comes off at each renewal.

How the total is built

The panel shows your basket first - the workspace, the plan, Monthly or Yearly, and the number of seats - and then three money lines:

  1. Subtotal. The per-seat rate for the whole billing period, multiplied by your seats. On monthly billing that is one month. On yearly billing it is twelve months charged at once, because the rate quoted on the pricing page is always per seat per month.
  2. VAT. Added on top for EU billing addresses, at the rate shown in the label.
  3. Due today. The subtotal plus VAT. This is the amount that leaves your card or your PayPal account.

For example, five seats on yearly billing are $10 per seat per month, so $120 per seat for the year and a $600 subtotal. With 21% VAT, Due today reads $726.00.

If the total looks roughly twelve times bigger than you expected, that is yearly billing doing what it says: the discount for paying yearly is in the per-seat rate, and the whole year is charged up front.

The volume discount is already in the subtotal

Checkout has no separate discount line. From 21 seats upwards, the volume discount is applied to the per-seat rate first, and the subtotal you see is that reduced rate multiplied by your seats. So a lower-than-expected subtotal on a large team is the discount, already applied.

To see the discount spelled out, use the pricing page before you start checkout: set Team size, and the breakdown there shows what you save for paying yearly, what you save for your volume tier, the adjusted price and the final price. See Volume discounts and the seat cap.

VAT on the checkout total

  • EU billing address: VAT is charged at 21%. That is the rate where Rekorder is registered, and it is the same for every EU customer - not your own country's rate, which is why the percentage may not be the one you expected.
  • EU business with a VAT number: enter it under Additional details with Add Tax ID. If it is a valid EU VAT number from a country other than Romania and the registry confirms it, the VAT line reads reverse charge and the amount is zero. A Romanian VAT number still pays Romanian VAT.
  • Outside the EU: no VAT is added and the VAT line stays at zero.

The breakdown recalculates as you fill the form in, so changing Country or the Tax ID updates the subtotal, the VAT line and Due today straight away. Check Due today once more after your last edit. For what counts as a valid number and how the check works, see Billing details, VAT numbers and reverse charge.

When nothing is charged today

If the workspace has a cancelled subscription with paid time still left on it, and you pay by card, checkout is restoring renewal rather than selling you a new period. Due today is zero, the button reads Set up renewal, and the card you enter is stored and first charged when the remaining time runs out. The subtotal and VAT lines are not shown in this case.

PayPal cannot do this, because a PayPal subscription starts charging immediately. On a workspace in this state, PayPal is unavailable until the remaining time expires - use a card, or wait. See Card or PayPal: the differences that matter.

When the workspace already has active Pro time

If you buy again on a workspace whose subscription is still running, the panel shows an Active sub expires line with the days remaining. You pay the full amount today, and the period you buy is added to the end of the existing one - the extra days are named in the tooltip on that line. Your existing time is not lost and not refunded.

What happens at renewal

Renewal charges the same way: seats multiplied by your per-seat rate, plus VAT, in the currency the subscription is locked to.

  • The per-seat rate is the one locked in when you bought, or the one you were quoted when you booked a change. A later change to Rekorder's list prices is not applied to a subscription that is already running.
  • The figure itself is on the Billing page, on the Plan card: Renews gives the date and Next charge gives the amount, with "incl. 21% VAT" next to it where VAT applies. It already includes anything booked for the next period, such as a seat change or a switch between monthly and yearly billing.
  • You get a renewal notice by email 7 days before the charge - one of the three points you confirm at checkout.
  • Next charge is not shown when the subscription is not going to renew. If you turned the Auto-renewal toggle off at checkout, or cancelled later, the card reads Pro ends and a date instead.

See When your subscription renews, and where to see it.

What today's total does not cover

Seats you add in the middle of a period are not part of this total. They are charged separately, for the days left in the period, at the rate your subscription is already on - see Add seats now, and what proration costs. Seats you remove are not refunded; the reduction lands at your next renewal.

Troubleshooting

  • "Your checkout total changed. Please refresh pricing and start checkout again." The quote you were looking at is no longer valid, usually because your billing address changed the tax treatment. Nothing was charged. Select Refresh and start again from pricing. See Your checkout quote expired.
  • VAT is still being charged although you entered a Tax ID. Reverse charge needs an EU billing country and a valid EU VAT number from a country other than Romania, confirmed against the registry. A number that fails the check, or a Romanian one, pays VAT.
  • The total is in the wrong currency. Currency follows your location: euros in the EU, pounds in the UK, dollars everywhere else. The numbers are identical in all three - only the symbol changes - and the currency is fixed for the subscription once you have bought.
  • Due today reads zero and you expected to pay. That is the restore-renewal case above. Your card is charged at the end of the Pro time the workspace already has.
  • The amount charged does not match what you remember agreeing to. Every charge, including the first one, has an invoice you can download - see Find and download your invoices.
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