When your subscription renews, and where to see it EN

The Billing page shows your renewal date and the exact amount of the next charge.

Your renewal date and the amount you will pay are both on the Billing page, on the Plan card. Renews gives the date, and Next charge gives the amount that will be taken on it.

Find your renewal date

Sign in to Rekorder in your browser.
In the sidebar, open Admin and select Billing.
Read the Plan card, at the top left of the page.

The page always shows the workspace you are currently browsing, and each workspace has its own subscription and its own renewal date. If you own more than one, switch workspace first - see The workspace you are browsing vs the one you record into.

Only the workspace owner sees these figures. Other members get the same page with one line naming the owner, because billing is managed by the owner alone. See Owner, admin and member: what each can do.

What the Plan card tells you

Billing interval. Monthly or Yearly. If you have booked a switch, a note underneath says which interval you are switching to and on what date.
Renews. The date your subscription renews and your payment method is charged, for example Mar 3, 2026.
Next charge. What that renewal will cost, in the currency your subscription is locked to, with incl. 21% VAT beside it where VAT applies. The figure already includes anything booked for the next period, such as a seat change or a switch between monthly and yearly billing.

A sentence at the top of the page repeats the same date in plain words: Pro is active. This subscription renews on .... For how the amount itself is calculated, see What is charged today, and what at renewal.

What sets the date, and what does not move it

Your first period starts when you buy, and runs one month or one year depending on your billing interval. Each renewal starts the next period exactly where the last one ended, so the date stays put from cycle to cycle.

These do not move your renewal date:

Adding seats mid-period. You pay a prorated amount for the days left, and the date is unchanged - see Add seats now, and what proration costs.
Removing seats, or switching between monthly and yearly billing. Both are booked for the next renewal and take effect on that same date - see Switch between monthly and yearly billing.
Updating the card on file.

One thing does move it: subscribing again on a workspace that still has Pro time left. The period you buy is added onto the end of the one you have, so the renewal date moves further out by that many days.

The Seats card and the interval note use the same date whenever a change is scheduled - Changing to 5 seats on Mar 3, 2026 - because the renewal is when booked changes are applied.

The reminder before the charge

About a week before the renewal, Rekorder emails the workspace owner a reminder, Your Rekorder Pro plan renews soon, naming how many days are left, the seat count, the interval and the amount. If your card expires before the renewal, a separate warning email goes out at the same time - see Your card is expiring, or has expired.

After the charge goes through you get a second email, Your Rekorder Pro plan has renewed. The payment then appears in the Payments table lower down the Billing page, with an invoice you can view or download. That table is also the quickest way to see the pattern of past renewal dates. See Find and download your invoices.

If the subscription is not going to renew

When auto-renewal is off - you turned the Auto-renewal toggle off at checkout, or cancelled later - the Plan card reads Pro ends with a date instead of Renews, and the Next charge line is not shown at all. Pro stays active until that date, then the workspace moves to the Free plan. See Cancel a subscription, and what you keep.

Troubleshooting

The card says "Awaiting provider confirmation" instead of a date. Your payment went through and Rekorder is waiting for the payment provider to confirm it. This usually takes under a minute; Pro is already active. Reload the page shortly afterwards.
There is no "Next charge" line. That line only appears while the subscription is set to renew. If the card above it reads Pro ends, the subscription is cancelled or auto-renewal is off.
The renewal date has passed and Pro is still active, but nothing was charged. The renewal payment probably failed. The sentence at the top of the page then says so and gives the date Pro stays active until, while the card is retried. See A renewal payment failed.
You are on PayPal and want PayPal's own view. Select View subscription info on the Payment method card. It shows the current details reported by PayPal, including Next billing. PayPal drives the charge itself, so that is the authoritative date for a PayPal subscription.
You see "Billing for this workspace can only be managed by its owner." You are not the owner of the workspace you are browsing. Use Change Workspace to go to one you own, or ask the owner for the date.